Genuine & covered

Warranty Policy

Every product we sell is genuine. Where a warranty applies, we help you claim it quickly.

Warranty period

The warranty period is shown on each product page or invoice. It starts on the delivery date. Items with no stated warranty are covered for 7 days against manufacturing defects only.

What's covered

  • Manufacturing defects and hardware faults under normal use.
  • Battery or charging faults that are not caused by misuse.

What's not covered

  • Physical, liquid or burn damage, and broken or tampered warranty stickers.
  • Damage from wrong chargers, power surges or unauthorised repair.
  • Normal wear such as scratches, cable fraying or cosmetic fading.

How to claim

  • Contact us with your order code and a photo or video of the problem.
  • Send or drop the product with its box and accessories.
  • Repair or replacement usually takes 7–15 working days.

Questions? WhatsApp or call +880 1771 923776 or email gadgetopedia.bd@gmail.com.